The email informed the user they had two days to renew their Office subscription. When the user submitted their payment card credentials and completed the purchase, they sent over their funds not to Microsoft but to an unknown individual and subsequently received nothing in return. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Report abuse. Details required :. Cancel Submit. How satisfied are you with this discussion?
Thanks for your feedback, it helps us improve the site. Previous Next. Hi there monroejohnson, I will be your Independent Advisor for today, I hope we can both resolve your problem. Thank you for the information, please be careful as Windows Defender normally would not flash any number to contact.
How satisfied are you with this reply? In reply to Schness02's post on June 4, Any suggestions? Dear Fred I did call this Scam person at the number given in the email. Well, the link appears to be valid, paymentcentral. Also, Microsoft have posted a webpage explaining what Payment Central is, also on the Microsoft domain.
The link forwards directly to paymentcentral. Take care all. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Report abuse. Details required :. Cancel Submit. How satisfied are you with this discussion? Thanks for your feedback, it helps us improve the site. Previous Next. Martin Crosbie. How satisfied are you with this reply? Rickie Collins. Below is the text of my email in case it is of use to those searching this question.
Microsoft Payment Central [My name] Dear [My Name], This is a reminder that you have been identified as a recipient of a pending refund, rebate, or partner payment from Microsoft.
They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can misrepresent normal system messages as signs of problems. Scammers might also initiate contact by displaying fake error messages on websites you visit, displaying support numbers and enticing you to call.
They may also put your browser in full screen mode and display pop-up messages that won't go away, apparently locking your browser. These fake error messages aim to scare you into calling their "technical support hotline". Important: Microsoft error and warning messages never include phone numbers. Note: Windows comes with Windows Security, a built-in security app that updates automatically to help keep your device safe. For more info, see Stay protected with Windows Security.
First, be sure to follow these tips on how to keep your computer secure. Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.
Any communication with Microsoft has to be initiated by you. Error and warning messages from Microsoft never include a phone number. Microsoft technical support will never ask that you pay for support in the form of cryptocurrency like Bitcoin, or gift cards.
Download software only from official Microsoft partner websites or the Microsoft Store. Use Microsoft Edge when browsing the internet.
It blocks known support scam sites using Microsoft Defender SmartScreen. Also, Microsoft Edge can stop pop-up dialog loops used by these attackers. Use Windows Security real-time antivirus protection in Windows. It's on by default and it detects and removes known support scam malware. Tip: Click here for a free, printable, sheet of tips for spotting tech scams that you can keep for reference or share with friends and family. Uninstall any applications that scammers have asked you to install.
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